Warranty Policy

Company Information

• Brand Name: Mirrimage
• U.S. Company Name: Mirophoria LLC
• Registered Company Address: 4601 E Douglas Avenue, Ste 152, Wichita, KS 67218, United States
• Return & Exchange Address: 180 Manor Road, East Rutherford, NJ 07073, United States
• Customer Service Phone: +1 (316) 854-9528
• Customer Support Email: support@mirrimage.com
• Sales Platform: Shopify

Warranty Period

• At Mirrimage, we are committed to providing quality products to our customers. To ensure your satisfaction, we offer a 1-year warranty on our products.

Warranty Coverage

• The warranty covers product quality issues or workmanship defects for a period of 1 year from the date of purchase.
  

What is Not Covered

• Free gifts or promotional items are not covered under the warranty.
• Damage caused by accidental misuse, improper handling, or external factors (e.g., water, fire, or environmental damage) is not covered.
• Any damage resulting from modification, repair, or tampering by unauthorized individuals is excluded.
  

Warranty Claims

• To request warranty service, please contact support@mirrimage.com with your order number, the product serial number, and a brief description of the issue.
• If your claim is approved, we will guide you through the return process and offer a repair or replacement as needed.
  

Exclusions

• The warranty does not cover normal wear and tear or issues caused by user error.
• This warranty is void if the product is damaged due to non-compliance with care instructions or misuse.